Integra Solutions and Donnell Systems Partner to Automate Mortgage Servicing Reconciliations
Integra Solutions and Donnell Systems have announced a software integration that connects Donnell’s Online Computer Information Exchange (OCIE) platform with Integra RECON. The combined technology automates mortgage servicing account reconciliations, replacing manual spreadsheet tracking across custodial, clearing, and general ledger accounts.
Under the connected workflow, Donnell’s OCIE platform extracts and validates report data directly from a servicer’s core system. That validated information flows into Integra RECON, where automated triggers process data across various accounting ledgers. This setup eliminates manual report preparation, addressing a common operational bottleneck caused by fragmented data sources and legacy reporting formats.
The primary audience affected by this change includes mortgage servicers, institutional investors, and compliance teams seeking tighter control over loan-level cash movements. Moving away from manual spreadsheets helps servicing departments implement standardized internal controls, providing clearer auditability and supporting risk management standards mandated by housing agencies and financial regulators.
According to the announcement, the integration was first implemented in September 2026 by a mortgage servicer bringing its reconciliation processes in-house from a subservicing provider. The implementation replaced spreadsheet-driven workflows with a repeatable automated data pipeline, giving the servicer improved loan-level visibility over servicing cash and clearing accounts.
Integra’s reconciliation platform currently supports roughly 8.5 million loans across portfolios managed for Fannie Mae, Freddie Mac, Ginnie Mae, the Federal Home Loan Banks, the State of New York Mortgage Agency, and private-label securities. In a market environment marked by higher interest rates and complex cash flows, automated data ingestion offers servicers a way to manage higher operational volumes without expanding manual accounting teams.
For real estate finance professionals and servicing executives, the concrete practical implication is a drop in administrative overhead paired with stronger audit readiness. By automating data ingestion and account matching, mortgage servicers can lower operational risks, reduce labor-intensive manual reviews, and maintain accurate records for investor reporting and regulatory oversight.
Source: HousingWire
